Pinnacle
Training and Development
We are recruitment, skills development, training and employee wellness specialists, dedicated to our clients’ growth and success.
We believe that businesses succeed by:
Recruiting the right people
Training, developing & supporting their people
Creating opportunities for people to grow and exceed expectations
“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”
– Richard Branson, CEO and founder of Virgin Group
Background:
Pinnacle TD was founded, in Durban, in the early 2000s, by former teacher, Tracey Norton to provide specialist skills development and employment equity services to clients.
Today the Pinnacle TD team provide a range of innovative recruitment and staff development services to clients across South Africa.
Meet The Team
Tracey Norton
Director, Trainer, Coach, SDF and Assessment Specialist.
Tracey has a degree in Education and Psychology and has spent the last 20 years working in skills development, training and employee optimisation.
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
Mariana Dreyer
Pinnacle TD Operations Manager, Trainer, SDF, Material Developer, Assessor & Moderator
Mariana joined Pinnacle Training & Development in 2019 bringing with her, her vast experience of the manufacturing environment.
“Empathy is the Mother of Leadership”
Abri Dreyer
Systems Developer (Techie Dude), Trainer and SDF
Abri loves simplifying processes and systems and is happiest creating a new process or system that will make our lives, or those of our clients, easier!
“It’s not about ideas. It’s about making ideas happen.” – Scott Belsky
Shayne Govender
Training Coordinator, Techie Dude and SDF
Shayne combines a warm, solution-focused customer service approach with a love for creating systems and processes that improve productivity. He and Abri frequently work together!
“Ask not for lighter burdens, but broader shoulders.”
Abigail Griffiths
Training Coordinator, Administrator & Events Coordinator
Abi joined Pinnacle Training and Development in 2008 and is the backbone of learner administration and service provider liaison for many of our clients.
“No matter how many mistakes you make or how slow you progress, you are still way ahead of everyone who isn’t trying.” – Tony Robbins
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She is a former regional chairperson of the Association for Skills Development in South Africa (ASDSA), and is dedicated to igniting potential through training, coaching and putting the right people in the right positions!
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She obtained an Education, Training and Development (ETD) (NQF 6) Diploma from the Rand Afrikaans University and she is a qualified Assessor and Moderator.
Mariana has a history of ±25 years working with different manufacturing industries. She began working for a Training Board and later for a SETA, firstly as a Quality Assurance Coordinator and then as Regional Manager for KZN. She also worked in a factory environment where she established and managed a fully accredited training school. She is passionate about training and development and is a dedicated Facilitator with very strong work ethic.
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He oversees all of our new projects requiring systems thinking and techie skills!
Abri is also a brilliant Maths/ Numeracy and Excel facilitator and highly efficient training coordinator and SDF.
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His quiet, efficient presence is often a calming influence in our exuberant team!
He holds a Bachelor of Business Administration and a Post Graduate Diploma in Project Management.
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Her warm, friendly, bubbly personality enables her to develop strong relationships with our clients, service providers and learners.
Meet The Team
Tracey Norton
Director, Trainer, Coach, SDF and Assessment Specialist.
Tracey has a degree in Education and Psychology and has spent the last 20 years working in skills development, training and employee optimisation.
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
Read More
She is a former regional chairperson of the Association for Skills Development in South Africa (ASDSA), and is dedicated to igniting potential through training, coaching and putting the right people in the right positions!
Mariana Dreyer
Pinnacle TD Operations Manager, Trainer, SDF, Material Developer, Assessor & Moderator
Mariana joined Pinnacle Training & Development in 2019 bringing with her, her vast experience of the manufacturing environment.
“Empathy is the Mother of Leadership”
Read More
She obtained an Education, Training and Development (ETD) (NQF 6) Diploma from the Rand Afrikaans University and she is a qualified Assessor and Moderator.
Mariana has a history of ±25 years working with different manufacturing industries. She began working for a Training Board and later for a SETA, firstly as a Quality Assurance Coordinator and then as Regional Manager for KZN. She also worked in a factory environment where she established and managed a fully accredited training school. She is passionate about training and development and is a dedicated Facilitator with very strong work ethic.
Abri Dreyer
Systems Developer (Techie Dude), Trainer and SDF
Abri loves simplifying processes and systems and is happiest creating a new process or system that will make our lives, or those of our clients, easier!
“It’s not about ideas. It’s about making ideas happen.” – Scott Belsky
Read More
He oversees all of our new projects requiring systems thinking and techie skills!
Abri is also a brilliant Maths/ Numeracy and Excel facilitator and highly efficient training coordinator and SDF.
Shayne Govender
Training Coordinator, Techie Dude and SDF
Shayne combines a warm, solution-focused customer service approach with a love for creating systems and processes that improve productivity. He and Abri frequently work together!
“Ask not for lighter burdens, but broader shoulders.”
Read More
His quiet, efficient presence is often a calming influence in our exuberant team!
He holds a Bachelor of Business Administration and a Post Graduate Diploma in Project Management.
Abigail Griffiths
Training Coordinator, Administrator & Events Coordinator
Abi joined Pinnacle Training and Development in 2008 and is the backbone of learner administration and service provider liaison for many of our clients.
“No matter how many mistakes you make or how slow you progress, you are still way ahead of everyone who isn’t trying.” – Tony Robbins
Read More
Her warm, friendly, bubbly personality enables her to develop strong relationships with our clients, service providers and learners.
Mission, Vision and Values
Our Mission
We identify the resources as well as create the solutions and tools to fulfil our clients’ human resource development needs and support their growth.
Our Vision
To be the preferred and leading service provider for innovative human resource development solutions.
Our Values
Teamwork
Respect * Cooperation * Support
Integrity
Honesty * Ethics * Authenticity
Passion
Engagement * Motivation * Excitement
Innovation
Creativity * Problem-Solving * Exploration
Quality
Excellence * Accountability * Success
Our Clients
Giving Back
We support our clients.
We also support our communities!
Our chosen NPO beneficiaries, who are doing incredible work in their target communities are:
Operation Bobbi Bear