Pinnacle

Training and Development

We are recruitment, skills development, training and employee wellness specialists, dedicated to our clients’ growth and success.

We believe that businesses succeed by:

Recruiting the right people

Training, developing & supporting their people

Creating opportunities for people to grow and exceed expectations

“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”

– Richard Branson, CEO and founder of Virgin Group

Background:

Pinnacle TD was founded, in Durban, in the early 2000s, by former teacher, Tracey Norton to provide specialist skills development and employment equity services to clients.
Today the Pinnacle TD team provide a range of innovative recruitment and staff development services to clients across South Africa.

Meet The Team

Tracey Norton

Director, Trainer, Coach, SDF and Assessment Specialist.

Tracey has a degree in Education and Psychology and has spent the last 20 years working in skills development, training and employee optimisation.

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

Mariana Dreyer

Pinnacle TD Operations Manager, Trainer, SDF, Material Developer, Assessor & Moderator

Mariana joined Pinnacle Training & Development in 2019 bringing with her, her vast experience of the manufacturing environment.

“Empathy is the Mother of Leadership”

Abri Dreyer

Systems Developer (Techie Dude), Trainer and SDF

Abri loves simplifying processes and systems and is happiest creating a new process or system that will make our lives, or those of our clients, easier!

“It’s not about ideas. It’s about making ideas happen.” – Scott Belsky

Shayne Govender

Training Coordinator, Techie Dude and SDF

Shayne combines a warm, solution-focused customer service approach with a love for creating systems and processes that improve productivity. He and Abri frequently work together!

“Ask not for lighter burdens, but broader shoulders.”

Abigail Griffiths

Training Coordinator, Administrator & Events Coordinator

Abi joined Pinnacle Training and Development in 2008 and is the backbone of learner administration and service provider liaison for many of our clients.

“No matter how many mistakes you make or how slow you progress, you are still way ahead of everyone who isn’t trying.” – Tony Robbins

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She is a former regional chairperson of the Association for Skills Development in South Africa (ASDSA), and is dedicated to igniting potential through training, coaching and putting the right people in the right positions!

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She obtained an Education, Training and Development (ETD) (NQF 6) Diploma from the Rand Afrikaans University and she is a qualified Assessor and Moderator.
Mariana has a history of ±25 years working with different manufacturing industries. She began working for a Training Board and later for a SETA, firstly as a Quality Assurance Coordinator and then as Regional Manager for KZN. She also worked in a factory environment where she established and managed a fully accredited training school. She is passionate about training and development and is a dedicated Facilitator with very strong work ethic.

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He oversees all of our new projects requiring systems thinking and techie skills!

Abri is also a brilliant Maths/ Numeracy and Excel facilitator and highly efficient training coordinator and SDF.

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His quiet, efficient presence is often a calming influence in our exuberant team!

He holds a Bachelor of Business Administration and a Post Graduate Diploma in Project Management.

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Her warm, friendly, bubbly personality enables her to develop strong relationships with our clients, service providers and learners.

Meet The Team

Tracey Norton

Director, Trainer, Coach, SDF and Assessment Specialist.

Tracey has a degree in Education and Psychology and has spent the last 20 years working in skills development, training and employee optimisation.

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

Read More

She is a former regional chairperson of the Association for Skills Development in South Africa (ASDSA), and is dedicated to igniting potential through training, coaching and putting the right people in the right positions!

Mariana Dreyer

Pinnacle TD Operations Manager, Trainer, SDF, Material Developer, Assessor & Moderator

Mariana joined Pinnacle Training & Development in 2019 bringing with her, her vast experience of the manufacturing environment.

“Empathy is the Mother of Leadership”

Read More

She obtained an Education, Training and Development (ETD) (NQF 6) Diploma from the Rand Afrikaans University and she is a qualified Assessor and Moderator.
Mariana has a history of ±25 years working with different manufacturing industries. She began working for a Training Board and later for a SETA, firstly as a Quality Assurance Coordinator and then as Regional Manager for KZN. She also worked in a factory environment where she established and managed a fully accredited training school. She is passionate about training and development and is a dedicated Facilitator with very strong work ethic.

Abri Dreyer

Systems Developer (Techie Dude), Trainer and SDF

Abri loves simplifying processes and systems and is happiest creating a new process or system that will make our lives, or those of our clients, easier!

“It’s not about ideas. It’s about making ideas happen.” – Scott Belsky

Read More

He oversees all of our new projects requiring systems thinking and techie skills!

Abri is also a brilliant Maths/ Numeracy and Excel facilitator and highly efficient training coordinator and SDF.

Shayne Govender

Training Coordinator, Techie Dude and SDF

Shayne combines a warm, solution-focused customer service approach with a love for creating systems and processes that improve productivity. He and Abri frequently work together!

“Ask not for lighter burdens, but broader shoulders.”

Read More

His quiet, efficient presence is often a calming influence in our exuberant team!

He holds a Bachelor of Business Administration and a Post Graduate Diploma in Project Management.

Abigail Griffiths

Training Coordinator, Administrator & Events Coordinator

Abi joined Pinnacle Training and Development in 2008 and is the backbone of learner administration and service provider liaison for many of our clients.

“No matter how many mistakes you make or how slow you progress, you are still way ahead of everyone who isn’t trying.” – Tony Robbins

Read More

Her warm, friendly, bubbly personality enables her to develop strong relationships with our clients, service providers and learners.

Mission, Vision and Values

Our Mission

We identify the resources as well as create the solutions and tools to fulfil our clients’ human resource development needs and support their growth.

Our Vision

To be the preferred and leading service provider for innovative human resource development solutions.

Our Values

Teamwork

Respect * Cooperation * Support

 Integrity

Honesty * Ethics * Authenticity

 Passion

Engagement * Motivation * Excitement

 Innovation

Creativity * Problem-Solving * Exploration

 Quality

Excellence * Accountability * Success

Our Clients

Giving Back

We support our clients.

We also support our communities!

Our chosen NPO beneficiaries, who are doing incredible work in their target communities are:

Operation Bobbi Bear

Location: Amanzimtoti, Durban KZN
About: a human rights organisation committed to helping sexually abused children. How can you help? Please contact us about any non-perishable food items or good quality clothes, toys or household goods that you can donate OR visit their website for more information.

HALLI Trust

Location: Somerset West, Helderberg, Cape Town
About: a community-focused NPO working with children, teens and young adults. Their outreach programmes include school-based life skills workshops, afterschool clubs, leadership development and counselling. How can you help? Please contact us about any non-perishable food items or good quality clothes, toys or household goods that you can donate OR visit their website for more information.